MST-25306 Management and Policy in the Health Sector

Course

Credits 6.00

Language of instruction:

Dutch

Continuation courses:

MST-32806

Contents:

This course introduces the basic concepts and theories in management, organization and policy, specifically in the context of to the (public) health sector. Students will learn about the organisation and governance of the sector as well as the role of different players like government, NGO' s, health care professionals and public and private firms. Indicative outline:
- understanding managers: what do they do and how they do it, and ethical behavior in the health sector;
- the health environment: different stakeholders and their roles, institutions, competition, organizational culture; and entrepreneurship;
- strategic management of health organizations: strategies used by organizations; strategy formulation and implementation; innovation; managing planned change, market orientation;
- policy making: the development, implementation and evaluation of (governmental) policy in health organization;
- policy instruments and their intended and unintended effects;
- decision-making in a political context;
- governance dilemma' s and challenges in health care;
- planning: how do organizations use health related information and information technology; the process of decision-making; types of plans, and planning tools;
- organizing: traditional and new organizational structures; organizational design; human resource management in health care organizations;
- leading and motivating: the nature of leadership; leadership traits and behavior; motivation theory and practice; individual behavior: perceptions, personality, and attitude;
- teams: how do teams work; the increasing importance of teams, decision-making and communication, conflict resolution, and negotiation in teams;
- control and operations management: why control; the control process; control systems; operations management essentials; total quality management.

Learning outcomes:

At the end of the course, the student is expected to be able to:
- describe basic concepts and explain basic theories in management and organization;
- understand the managerial and organizational characteristics of the health sector;
- recognize and understand the use of management concepts and theories in management practice in the health care setting and public health.

Activities:

Lectures, case study assignments and presentations, self study with support from eduweb.

Examination:

Written exam and case study assignments.

Literature:

To be announced.