MCB-30806 Sensory Perception and Consumer Preference

Course

Credits 6.00

Language of instruction:

English

Assumed knowledge on:

MCB-20806, MCB-30306

Continuation courses:

Innovations in Marketing Decision Making; Thesis Marketing & consumer Behaviour; Sensory Research (ATV)

Contents:

The human senses are the consumer's window to the world. This course teaches how sensory perception drives and affects consumer behaviour in the market place and how marketing offerings (products, services and environments) can be designed to optimise the consumer's experience.

Learning outcomes:

After this course the student should be able to:
- understand the basics of information processing along the sensory 'supply chain' from the physical stimulant [product, service, or environment], through the human sensory perception system [peripheral and central nerve system] to the integration and action side of the human brain [appreciation, mood, and behaviour in the market place];
- understand the basic research methodology along the sensory supply chain from physical measurement to behavioural observation;
- demonstrate understanding of how sensory stimulation affects consumer behaviour in the market place by applying the theory of this course in completing a case study in developing a new 'kids product'.

Activities:

- attending to lectures with "proof of principle" sensory experiment;
- studying literature;
- group work on assignment: develop a convincing multi-sensory consumer experience in theory and practice.

Examination:

Written examination and assessment of group assignment.

Literature:

Reader and/or recent journal articles.