ELS-66200 Consultancy Skills

Course

Credits 1.50

Teaching methodContact hours
Practical10
Group work2
Independent study0
Course coordinator(s)M Hupkes
Lecturer(s)A Westerterp
M Hupkes
prof. dr. PJ den Brok
Djura Prins
Examiner(s)M Hupkes

Language of instruction:

EN

Contents:

MSc graduates wishing to provide professional or expert advice need consultancy skills and tools to be effective in their work. Depending on contextual variables, a choice can be made out of the most effective consultancy strategies, skills and tools. The pitfalls in consultancy practices will be reviewed. Although this course is targeted towards students considering to work as a consultant, independently or in a consultancy company, it can also benefit students who expect consultancy tasks to be part of their job as for instance researcher or policy maker.

Learning outcomes:

After successful completion of this course students are expected to be able to:
- understand success factors and pitfalls in the consultancy process;
- understand capabilities of consultants;
- choose the most appropriate consultancy role, style and tools in a given context;
- prepare and hold an intake conversation and give an advise as consultant;
- reflect on his/her own consultancy behaviour in different consultancy contexts.

Activities:

- practice and discuss case-based consultancy activities, including self-assessment tests and observation exercises;
- preparation of a consultancy plan in a small groups;
- create and argue for the most effective consultancy strategy in a specific context;
- write a consultancy proposal based on a given case, and a number of meetings with a ‘commissioner’;
- experience and assess the own consultancy role and future and get insight in the role of a commissioner.

Examination:

Students will be assessed on: 
- the quality of their consultancy plan made by a consultancy team (50%);
- an individual reflection report (50%). 
Both reports need a minimum mark of 5.5 to pass. Active participation during the three sessions is requisite for passing the course.

Literature:

Course guide and literature will be offered online and during the lectures.